Refund policy
Refund & Return Policy
At Nuviol, our mission is to help people feel more at ease in their bodies, every day. We offer non-invasive wellness products designed to provide comfort and relief, and your satisfaction is our highest priority.
We understand that results can vary from person to person, which is why we offer a 90-day satisfaction guarantee across all our products.
If for any reason you are not satisfied with your purchase, we’re happy to offer a full refund, no complicated conditions.
If your Nuviol product didn’t meet your expectations, or simply wasn’t the right fit, you may return it for a full refund within 90 days of receiving your order. Our goal is to ensure every customer feels confident trying our solutions.
Return Process
To start a return, just send an email to:
Our customer service team is available 7 days a week and will respond quickly with step-by-step instructions
Important Notes
- Refunds are issued in full to your original payment method after the returned product has been received and inspected.
- Refunds typically take 5–10 business days after approval, depending on your bank.
- Products must be returned with original packaging and any included accessories.
Please note: Return shipping costs are the responsibility of the customer. We currently do not provide return labels.
We’re here to make this process as easy and respectful as possible.
Thank you for choosing Nuviol.
If you have questions at any point, don’t hesitate to reach out to us at: support@nuviol.com